Branch Program Manager


Job Title Branch Program Manager
Organisation Andela
Location Lagos
Experience 3 - 4 years
Minimum Qualification University Degree B.SC or B.A
Application Closes Wednesday, 20 March 2019


Job Title: Bench Program Manager
: Lagos – Nigeria, Nairobi – Kenya, Kampala – Uganda
About the Department

  • Andela’s Talent Development department creates the required programs, curriculum, facilitation, and partnerships that ensure our developers meet Andela’s “developer specifications” in a timely, efficient, scalable manner.

About the Role

  • We are seeking a Bench Program Manager who will co-design and manage a program that further prepares our developers in a way that fulfills the Staffing department’s needs. The program will be required to deliver high developer satisfaction that drives retention.
  • Find challenging work/experience for developers on the bench that keeps their skills sharp and also provides some business value to Andela/the local ecosystems in operating markets. In addition, the Bench Program Manager will ensure tight alignment between the skills developers gain while on the Bench and the current market demand.
  • Finally the Bench Program Manager will optimize the Bench program to simplify staffing process and cut staffing time when an opportunity opens up for developers on the Bench to staff a partner’s team.

Job Description

  • Own the Andela waitlist – otherwise known as the Bench – of developers in the ‘Developer-Growth’ phase of their journey within the fellowship. Be responsible for the utilization of devs that are on the waitlist.
  • Design programs that allocate Devs on the waitlist to one of several streams including but not limited to – Internal Products, External Products, Double Stacking, Open Source participation, and Leadership Practice.
  • Collaborate with the Bench Product Manager around the Internal/External product streams.
  • Directly oversee Double Stacking, Open Source programs and the Leadership Practice including performance management oversight (ex; SMART action plans and performance improvement plans).
  • Collaborate with Apprenticeship and Staffing teams in understanding the pipeline coming into the Bench at any given time and planning their onboarding.
  • Collaborate with the Staffing and TDD Ops teams in reducing friction around how Devs are off-boarded from the Bench.
  • Report and be accountable to stakeholders on the status of the bench.
  • to mentor the teams and help them to ensure the products they are building meet the program goals.
  • Recruit and assign senior developers, as Technical Team Leads (TTLs), to oversee:
    • Product quality (ex: code reviews, PR submissions) meets program goals
    • Compliance and quality of performance feedback for utilized developers
    • Vacation requests
    • Performance management plans
  • Manage the Technical Team Coordinator who helps to oversee the TTLs and ensure the overall bench program quality is met.
  • Ensure successful and consistent execution of onboarding/offboarding processes of bench developers and the TTLs working closely with Staffing Manager.
  • Ensure bench developer action-plans and performance improvement plans are well executed by the TTLs.
  • Manage, monitor and track time spent on projects by the bench developers and TTLs.

Key KPIs:

  • Compliance and quality metrics for performance feedback for all utilized bench developers
  • % bench utilization


  • Have successfully worked as a program manager. You’ve actuated teams operationally to materialize the goals of multiple simultaneous projects on time while maintaining quality.
  • Have at least 3 years of experience working in software product management, software development or technology consulting
  • Have a four-year degree in Engineering, Computer Science or a related field from an accredited university
  • Have experience effectively working remotely
  • Are passionate about the evolving technology landscape and enjoy leveraging advancements to solve business problems
  • Have a strong understanding of agile software development techniques
  • Have the ability to build rapport and communicate with individuals from diverse cultural backgrounds
  • Have excellent interpersonal skills
  • Has the ability to present clear, well-thought out recommendations
  • Experience thriving in a fast-paced, collaborative, cross-disciplinary and geographically dispersed environment
  • Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and keep track of multiple conversations at once
  • Demonstrated ability to adapt to changing business priorities and a strong work ethic

EPIC Values Alignment:

  • Demonstrable commitment to the learning & development of people and technology
  • The ability to learn new things fast enough to amaze your friends and family


  • If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch.

Benefits & Compensation

  • Full-time compensation
  • Full medical coverage
  • Breakfast, lunch and snacks provided daily
  • Beautiful working environment
  • Opportunity to work with the brightest minds on the planet
  • Oh, and a chance to change the world!

Application closed on: Wednesday, 20 March 2019

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