Store Manager
The Workplace Centre Limited

Summary

Job Title Store Manager
Organisation The Workplace Centre Limited
Location Lagos
Experience 0 - 0 years
Minimum Qualification University Degree B.SC or B.A
Application Closes Friday, 24 May 2019

Details

The Workplace Centre Limited – We are a World Class Skills Development and HR / ICT Consulting Services organisation that adds significant value to our clients and society. We are recruiting suitably qualified candidates to fill the position below:

Job Title: Store Manager
Location
: Lagos
Job Summary

  • The Store Manager is responsible for ensuring that all branches represent the Hans & Rene brand, coordinating staff to ensure delivery of first class customer service and ensuring smooth overall operations of store/outlet they are responsible for.

Key Objectives:

  • Coordinating daily front and back end operations of all outlets
  • Supervising staff and area to ensure customer satisfaction within outlets
  • Monitoring and training staff to ensure uniformity in service and presentation across all outlets

Duties/Responsibilities

  • Daily Shop running
  • Staff Coordination
  • Customer Service Interaction
  • General Shop Operations

Reporting Relationships:

  • Functional Reports to: F&B Manager
  • Supervisees: all Restaurant front-end staff

Key Performance Indicators:

  • Consumer feedback
  • Restaurant staff performance
  • Restaurant outlet maintenance
  • Stock availability at outlets
  • Timely and accurate reporting.

Requirements/Qualifications
Required Qualifications:

  • OND or equivalent
  • Experience as a restaurant, Service or Hospitality field manager

Preferred Qualifications:

  • Hospitality management training.

Key Skills and Experience:

  • Leadership skills
  • Coordinated
  • Ability to work under pressure
  • Wiliness to learn
  • Internal motivation
  • Attention to detail
  • Ability to implement feedback.







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