Contact Center Agent
Hazon Holdings

Summary

Job Title Contact Center Agent
Organisation Hazon Holdings
Location lagos
Experience 1 - 0 years
Minimum Qualification University Degree B.SC or B.A
Application Closes Sunday, 25 August 2019

Details

Hazon Holdings is a continually growing and leading conglomerate domiciled in Africa. We specialize in raising standards through our synergy of diverse business units.

We are core believers in driving people, processes and businesses to attain peak productivity in given fields through steadfastness and ultimate discipline. We are recruiting to fill the position below:

 


Job Title: Contact Center Agent

Location: Lagos
Job Descriptions

  • He/She will be the liaison between the organization and its current and potential customers.
  • He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to upsell products when they arise.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs clarify information; research every issue and providing solutions.

Requirements

  • HND/B.Sc in any discipline.
  • Must be Fluent in English and one other Language
  • 1-3 years’ experience working in a related job role.
  • Must not be more than 27 years old.
  • Excellent spoken English with impressive interpersonal skills

 

To Apply
Interested and qualified candidates should send their CV to: recruitment@hazonholdings.comusing the “Job Title” as the subject of the mail

 

Application Deadline: 25th August, 2019



Application closed on: Sunday, 25 August 2019


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