Workplace Diversity
With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. This workshop will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home.

550 mins (self-paced)   |   22 students enrolled
FREE
You will not be billed to complete this course. This course has 11 modules.
Join other 22 students taking this course now.
After you complete this course, you can decide to get the new verified certificate (signed and stamped), which will be delivered to your home or office anywhere in Nigeria for only ₦3,500
Why should I take this course?

It will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home.

What resources will I need for this course?

An internet enabled device and a PushCV account

What is the most useful thing I'll learn if I take this course?

  • Explain the definition, terms and history of diversity
  • Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives 
  • List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community
  • Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
  • Understand the importance of body language, both your own, and that of others, and recognize its importance in interpersonal communications
  • Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
  • Understand and respond to personal complaints, and develop a support system to manage the resolution proces
  • List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action
  • Identify the process an organization must follow to receive and respond to a complaint, and then creating mechanisms to prevent or reduce repeat situations.




Curriculum (Course Modules)



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