The Art of Telesales
Sell­ing is an exten­sion of cus­tomer ser­vice. Our Telesales course will help sales and cus­tomer ser­vice reps see it this way, too. We teach you to be excited about your role in serving cus­tomers. You will be eager to let cus­tomers know about prod­ucts and ser­vices that will save them money, improve their busi­ness, or make their life more mean­ing­ful in some way.

45 mins (self-paced)   |   303 students enrolled
FREE
You will not be billed to complete this course. This course has 2 modules.
Join other 303 students taking this course now.
After you complete this course, you can decide to get the new verified certificate (signed and stamped), which will be delivered to your home or office anywhere in Nigeria for only ₦3,500


Knowledge and skills that will be awarded by this course.
Why should I take this course?

The Telesales course is ideal for candidates who wish to work as telemarketers. It teaches the following skills and abilities:
  • A general telesales concepts and knowledge
  • Various job-related telemarketing skills
  • Ability to handle various telesales situations

What resources will I need for this course?

An internet enabled device, a writing pad with a pen (to take notes) and a PushCV account.

What is the most useful thing I'll learn if I take this course?

When you have completed this module you will be able to define the key concepts associated with Telesales and you will be able to:
  • Identify the main obstacles to effective Telesales.
  • Understand the nature of the process behind successful Telesales..
  • Understand a range of techniques that can be applied in Telesales.
  • Use these techniques to build an effective Telesales process capable of delivering real results.
  • Explain the benefits of having an effective Telesales process that is implemented and supported by the organization.




Curriculum (Course Modules)



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