Summary

Job Title	Senior Manager, Revenue Management
Organisation	MTN Nigeria
Location	Lagos
Experience	10 - 15 years
Minimum Qualification	University Degree B.SC or B.A
Application Closes	Thursday, 31 August 2021

Details

Job Description

Maximising Revenue By Reducing Revenue Leakage And Identifying Revenue Opportunities In Relevant Processes Both In The Mobile And Fixed Environment

• Support The Shareholder Return Strategy By Developing And Implementing The Division’s Processes That Are Aligned To Achieving All Elements On The Business Score Card. (I.E. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA Margins, Assure Revenue, CAPEX Returns Management And Net Subscriber Additions).
• Participate In The Review Of Business Processes (Headcount, Process Optimisation Etc), To Drive Efficiency Gains To Ensure At Least 5% Reduction In Divisional Budget Year-On-Year.
• Participate In Contract Negotiations To Reduce Cost And Drive MTNN Value Creation Philosophy.
• Provides Financial Leadership To Ensure Design And Delivery Of Services Are Within The Overall Financial Mandate.
• Serve MTNN’s Customers And Provide Solutions To Improve The Customer Experience. \
• Drive An Increase In MTNN’s Net Promoter Score
• Strategic Partnerships With MTNN Leadership Team To Drive Awareness On Expected Behaviours And Impact On Non-Compliance On Bottom Line Results And Company Image/Reputation.
• Drive Planned Strategy For The Successful Delivery Of MTN Group And MTNN Transformation Initiatives Focusing On Customer Centricity, Including Perfect 10 Project.
• Network And Build Solid Relationships With Internal Units And Relevant Third Parties (E.G. Strategic Investors, Technical And Finance Partners, Business Consultants Etc.) And Develop A Close Working Relationship With Relevant Information Sources To Provide An Integrated Service. \
• Partner With MTNN’s Ecosystem Partners To Deliver Business Value.
• Collaborate With Other Business Units In The Development Of Business Models For Use In MTNN And Develop Measurement Strategies To Support Ongoing Strategy Development And Project Optimization.
• Maintain A Structured Risk Assessment Of The Business And Develop A Priority Approach To Risk Control
• Actively Participate And Provide Guidance From Revenue Assurance Perspective During Development And/Or Implementation Of New Products, Service Platforms, IS And Network Application And Integration
• Develop Short/Medium Term Strategy For The Revenue Assurance Function In MTNN
• Maintain In-Depth Understanding Of Industry Trends Relative To Revenue Risk And Loss Avoidance.
• Maintain Continuous Review And Update Of The Unit's PPPs As Changing Conditions Warrant And The Business Grows.
• Support The GM With Articulating A Clear And Compelling Vision And Translate Strategy Into A Roadmap For Success For Revenue Assurance
• Actively Explore Avenues For Maximising Revenue By Reducing Revenue Leakages And Identifying Revenue Opportunities.
• Be Responsible For Continuous Improvement And Special Projects To Identify New Revenue Opportunities;
• Review And Recommend Changes On All Revenue Related Policies, Processes, Procedures And Business Rules To Minimise Revenue Leakage;
• Research, Document And Implement Industry Best Practices With Regard To Revenue Assurance
• Provide Assistance To All WECA OPCOS By Sharing Knowledge And Incidents Reports As Applicable Or Requested;
• Maintain The Status Of MTNN As A Revenue Responsible Organization By Creating Alertness For Detecting Revenue Leakage, Over-Billing As Well As Maximizing Revenue Opportunities Across The Organisation

Job Condition

• General Working Conditions
• May Be Required To Work Extra Hours
• Willingness To Travel At Any Time

Experience & Training

• First Degree (Or Equivalent) In Computer Science/Accounting/ Masters Advantageous
• Associate Chartered Accountant;
• Certified Information Systems Auditor
• 10 Years’ Work Experience Which Includes The Following:
• Manager Track Record Of 3 Years Or More; With At Least 3 Years In Relevant Sector/ Industry
• Worked Across Diverse Cultures And Geographies Advantageous
• Experience In Revenue Assurance, Systems Audit, Information Technology Services And Business Process Reviews
• Finance/ Auditing Experience
• Proven Management/Leadership Proficiency
• Telecommunication Industry Experience
• Experienced In The Performance Of Audits Using Audit Software And Various CAAT Applications.

Training:

• Training On Controls, Assurance And Information Systems;
• Strategic Planning
• Telecommunications