Retail Store Assistant
Supermart Nigeria

Summary

Job Title Retail Store Assistant
Organisation Supermart Nigeria
Location Lagos
Experience 2 - 3 years
Minimum Qualification University Degree B.SC or B.A
Application Closes Monday, 18 February 2019

Details

Supermart.ng, Nigeria’s leading online supermarket. If you desire to work in a fast paced environment and experience rapid personal and career growth while making a tremendous impact on society, then this might be the company for you. We offer a truly entrepreneurial experience in a fast-paced, yet structured environment, work within a proudly Nigerian company built by young, talented and dynamic entrepreneurs. We operate a structured yet fun and easy-going work environment and also a management trainee and in-house entrepreneurial mentorship program.

We are recruiting to fill the position below:

Job Title: Retail Store Assistant
Location:
 Lagos (Preference for a candidate living around Anthony/Maryland, Gbagada area)
Role: Full Time

Job Summary

  • We are seeking a dynamic, energetic retail assistant to join our growing organization. In this position, you will play a key role in providing stellar customer service experiences on a daily basis. You must be organized, detail-oriented, and knowledgeable our products with an engaging, upbeat personality.

Duties and Responsibilities

  • Greet customers and make them feel welcome
  • Maintain a clean, organized, and comfortable office and its environs
  • Be attentive to customers, providing answers to any questions
  • Make recommendations
  • Arrange merchandise (proper sizing, colour choices, collecting items from back inventory if needed, etc.) in the stock tray in good order.
  • Restock items that are running low and maintain proper display appearances
  • Assist with inventory counts and placement of new products, including new in-store or window displays
  • Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary)
  • Keep a watchful eye for theft or mishandling of merchandise; act according to company policy
  • Ensure customers are well-informed on any current sales, rewards programs, and store return policy
  • Process payment by using cash register, credit card machines, and/or POS (point of sale) computer system

Requirements and Qualifications

  • Thrives working in a fast-paced environment as part of a team
  • Physically fit, able to work long hours on one’s feet
  • Available to work late daily and on weekends
  • Must be a fast learner and able to think quickly on one’s feet
  • Excellent customer service and strong interpersonal skills
  • High SSCE or OND equivalent preferred
  • Previous retail and/or sales experience a major plus
  • Computer literate and comfortable using POS systems


Application closed on: Monday, 18 February 2019


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